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Care Opinion

TVs are a nuisance

Posted By Niamhh1

"TVs are a nuisance"

About: Craigavon Area Hospital / Mandeville Unit

(as a staff member posting for a patient/service user),

My appointment today was at 1.30pm, I started coming to the Mandeville at the end of 2019, for this stage though it has only been 8 months.  The staff are so great and the food is all good. The unit is so clean, absolutely immaculate. I don't see any need for the TVs, as they don't work and are just  nuisance for people hitting their head. 

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Responses

Response from Amy Ward, Ward Sister Mandeville Unit CAH, Acute, Southern Health and Social Care Trust 15 months ago
Amy Ward
Ward Sister Mandeville Unit CAH, Acute,
Southern Health and Social Care Trust

Submitted on 03/02/2023 at 17:11
Published on Care Opinion at 17:11

picture of Amy Ward

Hello and thank you for your feedback.

Im glad to hear your experience has been positive, and we are currently starting the process to remove TV's as they are no longer working.

Take care

Amy

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from PA for Assistant Director of Functional Support Service, Functional support, Southern Health and Social Care Trust 15 months ago
Southern Health and Social Care Trust

Submitted on 07/02/2023 at 09:33
Published on Care Opinion at 09:33

Thank you for posting about your experience in Craigavon Area Hospital we do welcome all feedback to help us improve the service we offer.

I will pass your positive feedback regarding the food & cleanliness of the ward to the Catering & Domestic Services Team.

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