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They couldn't do enough for me

Posted By humanitiesfx99

"They couldn't do enough for me"

About: Grantham & District Hospital / Accident and emergency Lincoln County Hospital / Maxillo-Facial surgery

(as the patient),

I cut through my chin, lip and nose with a blade whilst completing DIY. 

Unfortunately I didn’t get anybody's name as I think I was in shock. I have to say it was the best hospital experience I've ever had at both Grantham and Lincoln hospital.

The doctors and nurses and the reception staff in Grantham A&E and Lincoln Maxillofacial clinic 9 were genuinely really caring and just wanted to help. I was in a right state and very upset and they just couldn’t do enough for me. 

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Responses

Response from Rebecca Stanham, Lead Nurse General Surgery, Vascular, Head and Neck, ULHT, United Lincolnshire Hospitals NHS Trust 15 months ago
Rebecca Stanham
Lead Nurse General Surgery, Vascular, Head and Neck, ULHT,
United Lincolnshire Hospitals NHS Trust

Submitted on 02/02/2023 at 10:09
Published on Care Opinion at 13:24

Thankyou for your positive feedback I will ensure that this fed back to the team. Hope you are recovering well.

Thankyou Rebecca

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Response from Teresa Shepherd, A&E Sister, United Lincolnshire Hospitals NHS Trust 15 months ago
Teresa Shepherd
A&E Sister,
United Lincolnshire Hospitals NHS Trust

Submitted on 06/02/2023 at 08:34
Published on Care Opinion at 08:34

Dear humanitiesfx99

As a team, we take pride in the service we provide and are always aiming to make improvements. Comments are shared at morning meetings and feedback such as this will certainly help boost morale and remind staff that their hard work and dedication is appreciated.

Thank you for taking the time to post feedback and hope you are feeling better.#

Teresa Shepherd

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