From the minute I arrived at Stracathro. I was met by a lovely Receptionist at front desk. She took details and I was shown straight through to my bed.
All forms were filled in by the very efficient Nurse Practitioners.
There was a great amount of staff in the morning and all were very cheery.
Once meeting the Surgeon and Anaesthetist I was comfortable and was offered regularly iced water awaiting transfer to Theatre.
Waiting time
Appointments
Environment
Cleanliness
Feeling a little nervous, the transfer through to Theatre, was all very slick and no problems. I was met by a very friendly Staff Nurse who straight away took all fear away.
My transfer to recovery was well managed even after a drop in Blood Pressure. Thank you to the lovely Agency Staff Nurse.
My only criticism would be the reduction in the staff in the afternoon. Three staff were taken to Ninewells leaving the Staff Nurse Joyce in the afternoon running around trying to give everyone attention. She remained cheerful, though it felt there should have been more staff dealing with discharges and paperwork. The surgery went on late and she was still having to ensure critical observations on top of discharges going home.
Thank you Stracathro a very happy Aberdonian.
Toilet
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