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My recent appointment

Posted By Nana Jo

"My recent appointment"

About: Leigh Infirmary / Ophthalmology

(as a service user),

Arrived feeling particularly anxious to say the least. Arriving at the main entrance, a very kind and smart lady volunteer directed me to department. 

Once on the ward I was welcomed and directed to my bed.

All the staff were extremely re-assuring from Ronnie, Shannon, Clare (theatre) and the lovely Mr Ryding (what a guy!) were great.

Everywhere was spotless especially the toilets (a must in my eyes!)

Just want to say a TRULY HUGE THANK YOU to each and every one of you -you truly are ANGELS.

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Responses

Response from Vicky Bolton, Patient Relations and PALS Manager, Wrightington, Wigan and Leigh NHS Trust 13 months ago
Vicky Bolton
Patient Relations and PALS Manager,
Wrightington, Wigan and Leigh NHS Trust

Submitted on 22/03/2023 at 12:48
Published on Care Opinion at 12:48

Thank you for your very kind feedback about the service at Leigh. I will share this with the team, I know they will be very pleased to read of your experience.

Yours sincerely

Emma Swift

Deputy Patient Relations and PALS Manager

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