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Wonderful Staff at CT scan and my A+E visit

Posted By jcal75

"Wonderful Staff at CT scan and my A+E visit"

About: Inverclyde Royal Hospital / Accident & Emergency Inverclyde Royal Hospital / Xrays and Scans

(as a service user),

I attended for a CT scan this week and was treated with kindness and compassion throughout my appointment. All staff were amazing in particular Brenda and Danielle.

I subsequently had to go to A+E for review due to worsening shortness of breath. I was triaged to the MAU and received exemplary care from consultant Dr Gunn and ENP Marie.

So proud of our local hospital and our NHS.

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Responses

Response from Kenna Stirling, Site Superintendent Radiographer, Diagnostics, NHS Greater Glasgow and Clyde 15 months ago
Kenna Stirling
Site Superintendent Radiographer, Diagnostics,
NHS Greater Glasgow and Clyde

Submitted on 25/01/2023 at 17:43
Published on Care Opinion at 17:43

Dear jcal75

Thank you for sharing your experience of your recent CT scan. It is lovely to hear that you felt so well cared for during your examination. I will pass on your gratitude to both Brenda and Danielle, who I know, take a lot of pride in their care of the patients. I wish you well in your recovery.

Kind regards

Kenna Stirling

Site Superintendent Radiographer

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Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 15 months ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 30/01/2023 at 10:09
Published on Care Opinion at 10:09

picture of Nicole McInally

Dear Jcal75

Thanks for your feedback regarding the MAU. I am pleased to hear about the exemplary care you received from Dr Gunn and Marie. It will be my pleasure to share your feedback with them.

I hope you are feeling better.

Nicole

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