This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Friendly & Helpful staff

Posted By Natbs79

"Friendly & Helpful staff"

About: Daisy Hill Hospital / Male Medical

(as a staff member posting for a patient/service user),

Up on the Male Medical Ward it has been very good. All the staff who have looked after me have been very friendly and helpful. There is nobody in particular I would like to mention as they have all been excellent. They always explain everything really well. All the food has been good. It can be a bit cold on the ward but I am wrapped up warm. The toilets are always kept clean.

The only real problem I would have is that when the IV machines start to beep, it can sometimes be left for 3/4 of an hour before a member of staff turns it off which is quite annoying.

However, my overall experience at Daisy Hill Hospital has been a good one.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from PA for Assistant Director of Functional Support Service, Functional support, Southern Health and Social Care Trust 15 months ago
Southern Health and Social Care Trust

Submitted on 30/01/2023 at 12:26
Published on Care Opinion at 12:26

Thank you for posting about your experience in Daisy Hill Hospital we do welcome all feedback to help us improve the service we offer.

I will pass your positive feedback regarding the food to the Catering Services Team.

Best Wishes

Response from Patricia McGrath, Nurse Team Lead Urgent Care , Acute, Southern Health and Social Care Trust 15 months ago
Patricia McGrath
Nurse Team Lead Urgent Care , Acute,
Southern Health and Social Care Trust

Submitted on 31/01/2023 at 09:46
Published on Care Opinion at 09:46

Good Morning,

Thank you so much for taking the time to share your experience from staying in Male Medical.

We are delighted to hear that your experience has been a positive one. I am pleased to hear that staff have communicated very well with you throughout your admission - We strive to include our patients with their care and ensure they know what is happening every step of the way. I am sorry to hear about the IV machines beeping - please do not hesitate to use your call bell to alert staff if the machine is beeping so this can be acted on in a more timely manner.

I will ensure the team are all aware of your kind words - we really appreciate them.

Thank you again and Best Wishes, Patricia.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k