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They said very age appropriate things and made us laugh

Posted By velact38

"They said very age appropriate things and made us laugh"

About: Chesterfield Royal Hospital / Accident and emergency Yorkshire Ambulance Service NHS Trust / Emergency ambulance

(as a service user),

I was experiencing heavy nose bleeds as I have done for many years and this time required some medical intervention after one lasted for 2 1/2 hours. Around an hour into the nosebleed, my wife called 999 as I wasn't improving even with a doctors instructions, so an ambulance was sent. The ambulance arrived within 15-20 mins. 

I was taken to Calow  (Chesterfield Royal) hospital by 2 of the finest paramedics (Darren and a colleague, apologies we cant remember her name). They were kind, understanding, caring and made myself and my elderly wife feel very at ease.

They said very age appropriate things and made us laugh in a not very nice situation which made it easier.

Just wanted to say a big thank you to Batemoor Ambulance Centre as that's where they came from. Always have a good experience with south Yorkshire ambulance team. 


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Responses

Response from Jacqueline Taylor, Patient Relations Manager, Patient Relations, Yorkshire Ambulance Service NHS Trust 13 months ago
Jacqueline Taylor
Patient Relations Manager, Patient Relations,
Yorkshire Ambulance Service NHS Trust

Submitted on 17/03/2023 at 10:20
Published on Care Opinion at 10:20

Thank you for posting your thanks on the Care Opinion website. We do hope your health has improved following what must have been quite a scare. It is always a pleasure to receive comments of appreciation for our staff and we like to ensure they receive this feedback personally. If you have not already done so, we would be grateful if you could contact our Patient Relations team on the details below to enable us trace your call and identify the staff involved so we may pass on your compliment to them.

Patient Relations

Yorkshire Ambulance Service

Springhill

Brindley Way

Wakefield 41 Business Park

Wakefield

WF2 0XQ

Tel: 0333 130 0549

Email: yas.patientrelations@nhs.net

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