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Care Opinion

Good when it wants to be

Story from nhs.uk

"Good when it wants to be "

About: Norfolk Community Health and Care NHS Trust

I have a major medical condition which I need to discuss with someone in charge but even though I have a letter from the hospital I have been refused any access to a senior specialist nurse, therefore if anything major happens to my health I hold the distinct nursing night team to blame

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Responses

Response from Amanda Hendrey, Patient Safety and Experience Coordinator, Norfolk Community Health and Care NHS Trust 15 months ago
Amanda Hendrey
Patient Safety and Experience Coordinator,
Norfolk Community Health and Care NHS Trust

Submitted on 10/01/2023 at 12:09
Published on Care Opinion at 12:09

Thank you for your feedback, and I'm sorry to hear about your concerns.

If you would like us to look into this further please email complaints@nchc.nhs.uk with your details, and we will then investigate this for you.

Kind regards

NCH&C Patient Experience Team

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