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"I went home feeling so much better after a small procedure!"

About: Aberdeen Royal Infirmary / Ear, Nose & Throat / Audiology

(as a service user),

I was seen by gp/gmeds for the 3rd time in 3 week’s following swallowing issues and suspected tonsillitis.

I was then referred to Ear Nose Throat (ENT) today and the staff were amazing. They went above and beyond to ensure I was well looked after - especially on such a busy day of the year and a day I am sure they would rather have spent with their families.

Nothing was a bother and I went home feeling so much better after a small procedure! 

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Responses

Response from Jane Beattie, Nurse Manager, Surgical 1 (Surgical Division), NHS Grampian 15 months ago
Jane Beattie
Nurse Manager, Surgical 1 (Surgical Division),
NHS Grampian
Submitted on 24/01/2023 at 15:51
Published on Care Opinion at 15:51


Dear Ontheotherside,

Thank for you letting us know the staff in ENT were amazing.

I have personally passed your message to the team and although they were just doing their jobs – they were also thankful to be appreciated.

Hopefully your recovery journey is continuing to go well.

Take care,

Jane

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