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Nurses really couldn't do enough for me

Posted By Natbs79

"Nurses really couldn't do enough for me"

About: Daisy Hill Hospital / Coronary Care Daisy Hill Hospital / Emergency Department

(as a staff member posting for a patient/service user),

After collapsing following a cardiac episode, I was admitted onto Daisy Hill Hospital's Coronary Care Ward where I have been for the last 12 weeks. My experience began in the Emergency Department. It was great here and all the staff were good. I was seen to quite quickly but I did have to wait a while for my bloods to come back.

It has been absolutely brilliant on Coronary Care. The nurses really couldn't do enough for me. The staff all have a good attitude - great in fact. They also always make sure to take their time and explain everything very clearly.  couldn't single anybody out in particular as they have all been good. The toilets have been kept clean and the food has been good.

I have no suggestions for improvement - except the fact that there were no ambulances that could come to me in time to bring me to the hospital. Everything else has been grand.

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Responses

Response from Patricia McGrath, Nurse Team Lead Urgent Care , Acute, Southern Health and Social Care Trust 17 months ago
Patricia McGrath
Nurse Team Lead Urgent Care , Acute,
Southern Health and Social Care Trust

Submitted on 20/12/2022 at 14:11
Published on Care Opinion at 14:11

Good Afternoon,

Thank you so much for taking the time to share your experience from staying in Coronary Care.

We are delighted to hear that your experience has been a positive one. I am pleased to hear that staff have communicated very well with you throughout your admission - We strive to include our patients with their care and ensure they know what is happening every step of the way.

I will ensure the team are all aware of your kind words - we really appreciate them.

Thank you again and Best Wishes, Patricia.

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Response from Aideen Lappin, PA for Assistant Director of Functional Support Service, Functional support, Southern Health and Social Care Trust 17 months ago
Aideen Lappin
PA for Assistant Director of Functional Support Service, Functional support,
Southern Health and Social Care Trust

Submitted on 20/12/2022 at 17:27
Published on Care Opinion at 17:27

Thank you for posting about your experience in Daisy Hill Hospital we do welcome all feedback to help us improve the service we offer.

I will pass your positive feedback regarding the food and cleanliness of the toilets to the Catering & Domestic Services Team.

Wishing you a speedy recovery.

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