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My wife had a fall

Posted By victor15

"My wife had a fall"

About: Bognor Regis War Memorial Hospital / Out of hours service South East Coast Ambulance Service NHS Foundation Trust / NHS 111

(as a relative),

Rang 111 as the wife had fallen out of bed and hit her head on the bedside cabinet lost a fair amount of blood a clinician or nurse came out and she was brilliant cleaned the wound also my wife up and changed her nighty and put a clean duvet cover on for me was really chuffed with all the help she gave me and the wife as we are all but 80 we were really thankful was a very very nice person indeed 

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Responses

Response from Marie Clifford, Patient Experience Officer, South East Coast Ambulance Service NHS Foundation Trust 17 months ago
Marie Clifford
Patient Experience Officer,
South East Coast Ambulance Service NHS Foundation Trust

Submitted on 07/12/2022 at 10:19
Published on Care Opinion at 10:19

Dear Victor,

Thank you for posting your kind comments about the way your wife was treated. I would be grateful if you could contact us to let us know some more details so that we can establish whether it was one of our own clinicians who attended your wife, if it was we would like to pass your comments onto the member of staff concerned.

We would be grateful if you could email us at pet@secamb.nhs.uk or telephone us on 0300 123 9242

I hope your wife is making good progress and thank you again for taking the trouble to share your feedback.

We look forward to hearing from you.

Best wishes

Marie

Marie Clifford

Patient Experience Officer

South East Coast Ambulance Service NHS Foundation Trust

Nexus House, Gatwick Road, Crawley, West Sussex, RH10 9BG

​​Patient Experience Team: 0300 1239 242

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