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Care Opinion

Ward 56 QEUH

Posted By Johrh43

"Ward 56 QEUH"

About: Queen Elizabeth University Hospital Glasgow / Elderly Medicine (Wards 51, 52, 54,55, 57, 8a & 2a)

(as a service user),

Ward 56 staff were so supportive. Always on hand for advice. Made my mum feel very welcome and comfortable. Even had a day room so family could visit. Staff are amazing always attending to our ever need. Such a nice bunch of staff great team 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC about a year and a half ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 06/12/2022 at 09:26
Published on Care Opinion at 09:26

picture of Kevin Torbet

Dear Johrh43

Thank you for taking the time to tell us about your experience of visiting your mum in the Elderly Medicine Ward of the Queen Elizabeth University Hospital.

It was lovely to hear how the staff took such good care of your mum while she was an inpatient in the ward providing her with guidance and advice throughout her journey.

I was also happy to hear you as a family were kept well informed throughout your mums stay and you felt the staff were approachable if you had any questions or issues.

I will pass on your feedback to the staff who I'm sure will be touched to hear your mum had such a pleasant stay while under their care.

Kind regards

Kevin

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Response from Collette Kilpatrick, Clinical Service Manager, Older People's Services, NHS Greater Glasgow and Clyde about a year and a half ago
Collette Kilpatrick
Clinical Service Manager, Older People's Services,
NHS Greater Glasgow and Clyde

Submitted on 06/12/2022 at 14:47
Published on Care Opinion at 14:47

Dear Johrh43

The Ward 56 team wish to thank you for taking the time for provide this feedback, it means a lot to the team.

We are glad that we made your mum feel comfortable throughout her stay.

Kind regards

Collette Kilpatrick

Clinical Service Manager, Older People & Stroke Services

Queen Elizabeth University Hospital

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