"My gastrocopy experience"

About: Heartlands Hospital

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I recently had a gastroscopy procedure at the hospital.I want to say how impressed I was by all the staff i came nito contact with.Everone from the receptionist to the endoscopic technicians treated me with,kindness courtesy,respect, and a high degree of professionalism. they turned, what was for me a fraught and nerve-racking situation into what i can only describe as a walk in the park.Even the amount of time i spent at the hospital was kept to a minimum in my case less than two hours I wpuld like to take this opportunity to thank everybody involved

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Response from Heartlands Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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