"a&e 13/06/13"

About: University College Hospital

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I webt to a&e after falling in the street the day before. I had had complex surgery on my shoulder a few weeks earlier & was worried i might have hurt it. It was such a positive experience - polite, clean, informative and caring. So different from my local a&e. Even the spe specialist phoned when they said he would. I heard that the service has been criticised as too expensive. I would disagree. It is efficient, effective & provides timely care thus it is economical in other ways such as return to work. So impressed!

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Response from University College Hospital

Thank you for taking the time to write about your experience in the Emergency Department at UCLH. It's always great to get positive feedback and I will pass this on to the team.

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