"Caring for each other in a mental hospital"

About: Nottinghamshire Healthcare NHS Foundation Trust / Inpatient mental health care

(as the patient),

Patients taking more care of each other than the paid staff take

Whilst on redwood 3 Wing of highbury hospital Nottingham I washed and bathed a fellow patient on approx 5 occasions. They unfortunately had an incontinence problem but I saw the staff berate them and said it was an attention thing.

I took it upon myself to respect and nurture my fellow patient and it was an honour to help out and bathe this person as it helped restore some dignity to a patient who was already suffering with their condition

I did complain about this at the time too

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Response from Jane Danforth, Involvement Team , Involvement & Experience, Nottinghamshire Healthcare NHS Trust

picture of Jane Danforth

I was so sorry to hear about your experience on Redwood at Highbury. This is clearly unacceptable. I will make sure your posting is passed for comment to the team and to complaints as well.

I can only apologise that your experience on the ward was not good.

Please be reassured that you will receive a reply to your story.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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