"You have the gall to call this an emergency room??"

Anything else?

Spent 10 hours in the emergency room with my daughter on Sunday. She was in extreme pain with a tonsil the size of a walnut, and kidneys equally painful, with a fever as well! She could not swallow or talk, and was in tears! I had called her PC and was told that, due to the severity of her symptoms, the ER would be the best place to diagnose, so we went. After 3 hours of watching people with sprained ankles go in and come out, she finally got in to a room. Couldn't have anything for pain till the Dr saw her. An hour later, a doctor appeared. He said she was not dehydrated and took a swap for a rapid strep test. Two hours later, after giving her ibuprofen and watching her temp climb to 104 anyway, they decided she was dehydrated and put in an IV. 2 hours later, she was told it was "probably a virus, follow up with your PC". An hour later, the finally removed the remnants of the IV and sent her home with a printout for "sore throat", and told to follow up with her PCP. Well, we did. On Tuesday, she visited her PCP, who was shocked at the size of her glands, as well as the results of the blood culture from the ER, showing a white count "Off the charts". She couldn't believe that my daughter had not been given an antibiotic, at least. My daughter could have died. Staff acted as though they were in a dead end job and couldn't wait for the shift to end, or go on break.