"My stay in CiC"

About: Cumberland Infirmary

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I was taken to The Casualty Dept early evening on sunday 26- 5-13 with severe chest pain.I was taken right onto the unit and delt with. the nurses and doctors were excellent throughout my stay in casualty At about 10.00 pm I was taken up to Larch A/B where I was met by a very busy nurse who booked me in at no time did she not have a smile on her face. she worked very hard looking after me and others that night not only her but Cleaning Staff HCA Nursing staff Right up to the consultants were marvelous. The following day I was moved to Willow C A ward I have been on many times over the years and each time I have been on this ward I have been treated with the upmost respect they looked after me with the heart felt passion of one who is dedicated to the wellbeing of their charges.not only did they look after us well, they worked tirelessly to make us comfortable. The staff on the willow ward which includes CCU are a very professional team whom I would and have trusted with my life on many occassions.I was to go down to the heart Centre for an Angiogram which was nocked back 4 times due to emergencies which happened which in my case was unfortunate which at the time i must admit i couldn't understand but when I eventually went to the heart Centre I was met by the most electrifying smile from one of your most wonderful nurses, she was amost proffessional person with a most wonderful manor she was perfect for the job she was doing and to my mind is an asset to the profession. then I met the rest of the staff they were all wonderful and I ask that God forbid If I have to come into hospital again can I please have the same staff to look after me because they treated me like i was Royalty . If I could give your hospital 5000 stars for excellence you've got them .

Story from NHS Choices

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Response from Cumberland Infirmary

Thank you for posting your feedback on the NHS Choices website and we are pleased that the care you received met with your expectations. Our Heart Centre receives many accolades from the care they deliver to our patients.

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