About: St Helier Hospital St Helier Hospital Carshalton SM5 1AA
Posted via NHS Choices
On Tuesday the 28-05-13 I took my father to the A&E dept of St Helier in Sutton. He had passed out, hit his head, was bleeding from the head wound, his speech was very slurred, his heart rate was around 30bpm and he was having trouble breathing. Upon booking him in to A&E and explaining exactly all I have mentioned above to the A&E reception staff we then sat and waited to be seen by a nurse for over an hour while people with limps and sprained ankles who were being booked in after my father were seen before him. When we were eventually seen the doctors realised my father had a heart condition and required an operation. I think it's fair to say that when someone limps into A&E it's fairly obvious what the persons issue is however my fathers condition was rather more worrying as we could have been dealing with a stroke and I feel that the length of time he was left unattended was disgraceful.