"Long, long, long waits for physiotherapy and..."
About: Croydon University Hospital Croydon University Hospital Thornton Heath CR7 7YE
Posted by m********e
1. The waiting list, after referral is to long. It is not acceptable to have to wait over 13 weeks to get an appointment. 2. It is ridiculous , in this day and age, to find an answering machine, saying that sometimes their phones get busy- keep trying. How long do people have to keep trying? Why do they assume that we have nothing better to do than to sit on the phone they whole trying to find a slot when they might actually turn the ansamachine off to talk to a patient? 3 Why did "they" get rid of a whole swath of staff 3 years ago so that we now find ourselves waiting and waiting and waiting? 4. These services are an investment in patients or should be. 5. If they got their act together, they could prevent more problem and thus save money for the NHS. 6. How much more damage is being done to patient in the waiting time? 7. Nothing has improved since my 20 week wait for physio last year 8. Does anybody care? No