"Staff were very friendly and some ..."
About: King's College Hospital (Denmark Hill) King's College Hospital (Denmark Hill) London SE5 9RS
Posted by A********s (as ),
What I liked
Staff were very friendly and some were prepared to spend time explaining what they felt was wrong with my foot.
What could be improved
There seemed no overall perspective on my treatment or joined-up-ness between the GP's surgery, KCH, and St George's hospital, or between different departments at KCH.
Staff NEVER used my title (Dr) although it's my preferred mode of address. Seems to show a lack of respect and care for the patient as an individual.
I was only told that I would have a general anaesthetic when I attended for my injection. That should have been discussed with me well beforehand.