"A big no no.."

About: Lister Hospital

Anything else?

i arrived for an appointment in the ENT clinic C. firstly the receptionist was very polite and she was the only person who treated me nicely!! they lost my file and had no idea who i was.. the consultant i saw was ignorant and very UN-sympathetic. would not recommend going there for treatments if you have a choice.

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Lister Hospital

We are concerned that your experience of your recent appointment was so negative. If you are willing, we would like this matter followed up - all you need do is get in touch with us at generalenquiries.enh-tr@nhs.net and we will investigate what happened.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story