"Superb treatment on ward a3"

About: Wythenshawe Hospital

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Last year I spent 9 weeks in ward A5 with a severe infection in my right leg which resulted in the removal of my right tkr. I have recently spent 2 weeks in A3 having a revision operation. The whole team were superb and it almost felt like "coming home" as I knew so many of the staff from my stay last year. They are a highly skilled, dedicated bunch, who are approachable and often fun to be with. Their professionalism is second-to-none. I owe these people a huge debt of gratitude which I can never hope to repay. They saved my life and my sanity. Thank you all. As for the surgeon and doctors-what can I say except that those who use UHSM are so very fortunate to have your knowledge, expertise and kindness at their disposal. My comments, however, do not extend to the management. I believe the staff do a fine job despite them. Often, especially at weekends, the wards are woefully understaffed. Do those who manage think that patients require less care on Saturdays and Sundays? With regard to the food: in my humble opinion it is diabolical. I genuinely believed that part of the recovery process was good nutrition but was obviously mistake. Can someone tell me why hospital kitchens lie empty and idle, closed to good, locally sourced produce, and food is shipped in from somewhere in Wales, frozen, and then re-heated and served to the patients. The answer is, of course, money and nothing to do with nutrition at all.

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Response from Wythenshawe Hospital

Thank you for taking the time to post your comments on the NHS Choices Website. We would like to offer our apologies for the delay in responding to your comments. Your compliment regarding Ward A3 staff will be passed to the appropriate manager who will share this with the staff concerned. Staff are always appreciative when a patient takes the time to give some positive feedback. We would like to apologise that you found the food you were given to be unsatisfactory and that you felt the wards were understaffed. We would encourage you to contact the Patient Experience Team on 0161 291 5600, who will be happy to discuss these issues with you. Kind regards The Patient Experience Team UHSM

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