"Designated smoking area!"

About: North Tyneside General Hospital

Anything else?

I was apalled to be informed at reception that the pathway from the external bustop into the hospital grounds is a designated smoking zone. So the hospital allows visiting non smokers to be greeted by a gauntlet of smokers in order to reach the main entrance. Smoking and passive smoking cause cancer. I thought you knew that! Unbelievable to allow any smoking on the hospital premises let alone allowinfg it to cause potential cancer for visiting lungs. What on earth ateyou about!

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Response from North Tyneside General Hospital

Dear Sir/ Madam, Thank you for getting in touch and bringing this important issue to our attention. I fully understand and share your concerns. All our hospital buildings and grounds are non smoking and our signage is absolutely clear on this. Unfortunately our requests to refrain from smoking whilst on the premises are not always adhered to by members of the public and we too are clearly giving mixed messages ourselves if you were given information by reception staff about a designated area. I intend to bring this to the attention of our Executive management team and come back to you with clarification as to how we intend to handle this in the future. We will also remind reception teams of our policy to ensure consistency of approach. I hope this feels acceptable to you. With kind regards, Annie Laverty Director of Patient Experience.

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