"Had to continually ring as appointment never seemed to arrive"
Posted by Wight631 (as ),
Must explain my choice of answers to your questions.
I originally went to GP in December 2012, had a terrible time via TRAQS (originally) who only offered me appointments with Specsavers, Wellington, for late March.
We now understand Princess Royal Hospital was not on TRAQS appointment list at that time, and although I had been attending Audio Clinic at PRH for 12 years, I had to move to Specsavers - UNTRUE.
After a useless visit to Specsavers I was re-referred back to PRH via GP via TRAQS. My wife had to continually ring as appointment never seemed to arrive, eventually speaking to Yvonne at PRH audio and Julie Meakin at TRAQS who finally sorted out all the problems.
If it had not been for Yvonne's persistence, chasing GP, TRAQS etc, I don't know how much longer I would have waited.
At the beggining of May, I attended PRH Audio and was dealt with by Fiona who I would recommend to anyone. She did an excellent job. Thank you to both Yvonne and Fiona.
PS: Went to GP in December 2012, finally had successful appointment at PRH May 2013.