"A & E Department was excellent"

Dear Sir, I hope your wife's foot is healing well and that she is not experiencing too much discomfort. How unfortunate for you to have to include a trip to A&E whilst here on holiday ! Thank you so much for taking the time to share your very positive story of your wife's care. I am delighted that she received all the help she needed in a timely fashion and that all the staff you came into contact with were warm, helpful and friendly. Receiving feedback like this means everything to our staff. Busy or not, it is exactly this kind of care that we want to provide every day, to all patients, across all of our hospitals. Your kind and thoughtful words of praise will be passed on to both the A&E team and the xray department. I apologise for the delay in responding to your post but I have experienced some technical difficulties accessing the NHS choices website - I hope these are now resolved. With best wishes and many thanks once again, Annie Annie Laverty - Director of Patient Experience.