"Absolutely fine"

About: The Whittington Hospital

Anything else?

Was referred to Whittington as an outpatient for an ultrasound scan. Given a choice over appt times so took one for after work - unfortunately when I arrived I was told that the ultrasound technicial hadn't yet turned up and everyone from at least an hour in front of me was still waiting. I didn't want to hang about so got a new appt there and then for the following week and second time around I ended up being seen early. Decent service all round.

Story from NHS Choices

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Response from The Whittington Hospital

Thank you for your feedback. I am so sorry about the initial delay you experienced. That is clearly not acceptable. I am so glad that you were able to rebook your appointment. Thank you for being so flexible. Yours Head of Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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