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"Absolutely fine"

About: The Whittington Hospital

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Was referred to Whittington as an outpatient for an ultrasound scan. Given a choice over appt times so took one for after work - unfortunately when I arrived I was told that the ultrasound technicial hadn't yet turned up and everyone from at least an hour in front of me was still waiting. I didn't want to hang about so got a new appt there and then for the following week and second time around I ended up being seen early. Decent service all round.

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Responses

Response from The Whittington Hospital 10 years ago
The Whittington Hospital
Submitted on 29/05/2013 at 14:14
Published on nhs.uk on 30/05/2013 at 03:15


Thank you for your feedback. I am so sorry about the initial delay you experienced. That is clearly not acceptable. I am so glad that you were able to rebook your appointment. Thank you for being so flexible. Yours Head of Patient Experience

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