About: Princess Royal Hospital (Haywards Heath)

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I went to AandE with thermo plastic still burning my forearm i then spent 4.5 house waiting to be seen even though i explained that thermo plastic sets like concrete in minutes i see the triage nurse i then waited another 3 hours to see a doctor who then said it superficial did not clean the burn no advice other than i can return to work next day once my GP saw the burn they sent me to east Grinstead where i ended up with a skin graft hardly the superficial burn they said was it worst hospital i have ever had the miss fortune to end up in I've made my formal complaint too!

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Response from Princess Royal Hospital

Thank you for your comments.

Should you wish to discuss this matter further, please contact our PALS Team on 01273 664973 or by email at pals@bsuh.nhs.uk.

Kind regards

Patient Experience Team

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