"my husband was a patient in march ..."
About: The Heart Hospital The Heart Hospital London W1G 8PH
Posted by jo (as ),
What I liked
my husband was a patient in march 2007 for valve replacement. his care package was very acceptable and the staff were always on hand to answer any questions or worries. a fantastic tribute to the health service and to the staff who work there. a big thankyou from myself and my family. keep up the good work!
What could be improved
admittance procedures and family accomodation. we had to be admitted to another ward while they were making space for my husband upstairs. the accomodation offered to family is very basic and uncomfortable and very noisy. when i was there the lift wasn't working either only stayed one night and ended up travelling daily because it was less stressful.