"Supported me through a very difficult time"
About: Advocacy Support Cymru Advocacy Support Cymru St Mellons CF3 0LT
Posted by Red673 (as ),
I received advocacy support for a complaint against Aneirin Bevan Trust from Joanna Bogacz, community health advocate.
She supported me regarding a complaint about the care/support I received from a mental health worker at Ysbyty Hospital, Ebbe Vale.
She supported me through a very difficult time and treated me with respect, something lacking in the mental health team as a whole.
She listened to me and enabled me to have my voice heard in the right areas.
Without advocacy support, I honestly feel my complaint would not have been aired.