About: Queen's Hospital (Romford)

Anything else?

My Father was recently admited to a ward, he is very much left to his own devices and ignored by the duty staff not even supplied with enough water. A shocking experience for both patient and family.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Queen's Hospital

I am so sorry your father did not receive the highest level of care in our hospital; I was extremely concerned when I read your post. I would be very grateful if you could contact me as soon as possible and provide me with some further information so that I can look into what happened. Please could you contact me through our PALS department? They can be contacted on 01708 435454 or email PALS@bhrhospitals.nhs.uk. I will address any concerns confidentially and appropriately. Yours sincerely Flo Panel-Coates Director of Nursing

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story