"My stay in ICU then A11"

About: Stepping Hill Hospital

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For the 2nd time in a year, I was admitted to ICU. For the 1st week I was in an induced semi-coma so didn't know what was going on. Then they woke me. I must admit, the staff were very attentive and just basically nice. I was treated very well and my stay in there couldnt have been better. I especially want to thank one of the nurses, she was a little star! On A11 again I was treated very well. Most of the nurses were great and we had some great chats. And i want to thank the doctor, nothing was too much trouble. I wouldnt hesistate in going back to this hospital (as I am as an out-patient) or recommending it to family or friends.

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Response from Cath Marsland, Head of Risk and Patient and Customer Services, Stockport NHS Foundation Trust

Thank you very much for taking the time to post such positive feedback and I will forward your comments to the teams involved

Cath Marsland Head of Risk and Customer Services

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Response from Stepping Hill Hospital

Thank you for your comments.

I sincerely apologise that these were not responded to in a timely manner.

This was due to lack of administrative support at the time which has now been rectified.

I would like to reassure you however that your comments were forwarded to the appropriate teams who were pleased to hear that you had a good experience at our hospital.

Kind regards

Patient and Customer Services Manager

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