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Care Opinion

waiting for surgery

Story from nhs.uk

"waiting for surgery"

About: Peterborough City Hospital

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husband due to be admitted for surgery postponed twice 2 pre op assessments 1st one a total shambles three rooms and 4 staff members later there for 2.5 hours total disgrace now have no confidence in this hospital and I am dreading his operation taking place but feel that at this point in time have no real choice I am also worried that the ward staff may not allow me in to see my husband after his op if he returns after visiting hours if his op had been carried out in the morning he almost certainly have been home in the afternoon now have no trust in this hospital

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Responses

Response from Lesley Crosby, Deputy Chief Nurse, North West Anglia NHS Foundation Trust 10 years ago
Lesley Crosby
Deputy Chief Nurse,
North West Anglia NHS Foundation Trust

Submitted on 03/06/2013 at 11:54
Published on Care Opinion at 13:21

I am so sorry for the inconvenience you have experienced regarding your husbands cancelled operations. We are working hard to minimise cancellations but regrettably some patients, who are undergoing routine surgery, have had to have their procedure spostponed due to an above average increase in emergency admissions.

Please do not worry about being allowed to see your husband following his operation. Our visiting times are from 6pm 8pm in the evening and 2pm-4pm in the afternoon. Ward managers also have discretion to allow visitors to come in outside of these hours and I would suggest you discuss your concerns with the ward manager when your husband is admitted.

I would also be happy to help in anyway if you wish to contact me directly on (01733) 678022.

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