"fern ward maternity, fantastic staff for nervous..."

About: Musgrove Park Hospital

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Was really nervous about a procedure required today. Staff in fern ward were outstanding in their care, communication and understanding. Only negative comment was the state of the curtains, they needed a wash or disposable upgrade. Thank you to the staff.

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Response from Musgrove Park Hospital

Thank you very much indeed for taking the time to write to give praise to the staff who cared for you during your treatment at Musgrove. It is always a pleasure to receive commendations such as yours and I thank you for your kind comments which I will pass on to the staff involved. Positive feedback is much appreciated by our staff who work very hard to ensure all patients have a good experience when they are in our hospital. I am, however, very sorry to hear about the condition of the curtains; I will pass your comments on so that the issue can be reviewed by the Matron responsible for the ward and action can be taken. Thank you for your thoughtfulness in writing. Lucille Hoose. PALS Lead

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