"Mole removal"

About: Queen's Hospital, Burton Upon Trent

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I recently had a mole removed from my chin area. It was meant make shaving easier and me feel better about my appearance..I was warned of scaring which I was expecting.. However I'm now left with two small lumps instead of a mole and shaving is impossible. I'm very disappointed as I thought more care and time would of been taken, and the result much better. Instead I feel like it was rushed and wish that I had never had the procedure done because it is now in a worse state than prior to having it done.

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Response from Queen's Hospital, Burton Upon Trent

Thank you for sharing your thoughts with us. We are sorry to hear that you are not satisfied with your experience at Queen’s Hospital and would encourage you to make contact with more specific information relating to your individual case. This can be done by emailing pals@burtonft.nhs.uk or by phoning 01283 593110 (voicemail for out of hours calls). We value all patient feedback and appreciate you taking the time to let us know about your personal experience.

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