"Excessive waiting - Eye Casualty and Ophthalmology..."

Anything else?

Over past two years I have have attended both Eye Casualty and the Ophthalmology clinic at Sutton Hospital for treatment of AMD. Although the medical treatment I have received has been first class the management of patients has been appalling. Waiting times are totally unreasonable. The administration team should look closely at teams providing treatment. The consultants are under too much pressure. Has the hospital never considered a much greater use of Optometrists to ease the burden in both the clinic and casualty? It would also help if patients were given individual appointment times rather than the present system whereby umpteen people are allocated exactly the same time.