"Still waiting!"

About: Hull Royal Infirmary

Anything else?

I saw the doctors team in September 2012 and was referred for brain and neck scan which I had about 3 weeks later. So far so good, I was meant to be seen again in December 2012 but this never happened. I have rung every nonth since to see what is happening and am told that the Dr is running behind. I have now waited 6 months for my follow-up appt and am told that the doctor is at present seeing patients from July 2012! Whilst not wishing to complain the condition I have is affecting my work and social life and I feel as though Im getting nowhere. I am seriously considering asking my GP to refer me to another hospital as its just not good enough.

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Response from Hull Royal Infirmary

Many thanks for placing your posting on the Patient Opinion website. We are very sorry to read of your experiences and if you let PALS have some more detail - we need to know precisely who you are (see below) - we will make enquiries on your behalf and ensure that the staff concerned are made aware. Menwhile, yes bring this situation to the attention of your GP straight away who will take the most appropriate action to expedite the most appropriate treatment. If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk . If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165. Thank you once again for taking the time to provide us with your views on local services.

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