"Two week stay on Ward 5 Thoracic Heartlands Hospital "

About: Heartlands Hospital / Thoracic surgery

(as the patient),

Easter 2013 I was transferred from Birmingham QE Hospital with an Empyema following a severe sepsis, I had been critically ill. A Thoracotomy was carried out but because of a collection a further repeat operation had to be carried out.

I am writing to thank all of the staff who looked after me. At all times I was kept fully informed of the medical interventions and their outcomes to deal with my condition, I was never in doubt of their competence in carrying out the required procedures. Also I would like to compliment the nursing staff who made my two week stay very comfortable. Nursing staff displayed compassion at all times and delivered high standards of care.

Thank you staff on Ward 5

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Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear Mr No

Thank you for taking the time and trouble to post your comments of your experience at Heartlands Hospital on ward 5. I will pass on your compliments to the nursing staff. Wishing you a speedy recovery

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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