"(Tell us your experiences in 500 ..."

About: Barnet Hospital

(as the patient),

What I liked

(Tell us your experiences in 500 words or less)

What could be improved

I visited the fractures clinic. I had a timed appointment and when I arrived it was chaos. All the seats were occupied and as many were standing as sitting. Despite a broken foot I had to stand. I had to wait 2.5 hours to be seen. I will try and avoid ending up here in future.

The appointments system does not work as the phone is either engaged or goes unanswered.

Story from NHS Choices

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