"Trying to get an appointment via DART"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by Chimaera (as ),
I received a letter to contact DART re an appointment.
This I did, and was told we do not make appointments here for that speciality, but I will put you through to someone who does.
I was put through and was told we do not make appointments here for that speciality, but I will forward your details to the relevant consultant and you will receive an appointment. I said how long before I get the appointment and was told it could take a month.
What a waste of time! Is this process put into action so that I am on the system within the guideline period? or is it just a case of employing people and giving them something to do.
Surely if nobody in either office can give me an appointment, the doctor might just as well contact the consultant direct, or is that common sense?