"Private patient experience for major surgery"

About: Bmi - The Meriden Hospital

Anything else?

I decided to access the BMI Meriden as a private patient as I was in pain and was frustrated by the lack of NHS care I felt I was getting. My treatment was then instant with options given to me. I found this very sad in one way because this is what I (and others) should have been offered anyway as I pay into the NHS - but I was given a choice of surgery dates with one I opted for being the following working day after initial consultation. I was very pleased with my care at BMI Meriden; overall feeling that my care safety and welfare needs were met. Visiting for relatives was easy. The food was good. The single rooms were good. I felt I was safe there.

The only things that I felt could be improved upon were more staff at night and those staff working night shifts trying to keep noise to a minimum; as people or equipment was moved along corridors it was a bit disturbing at times.

Overall - a good experience with the patient put first. Things were task orientated at times, but not to the disrespect or detriment of the patient but to the efficency of care.

Story from NHS Choices

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