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Nurses and Doctors gave excellent care

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"Nurses and Doctors gave excellent care"

About: Hull Royal Infirmary

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I have just visited the gynaecology department for some tests. I was very nervous and anxious for my visit however, all of the staff made me feel at ease. They gave me time to ask questions and make me feel comfortable. My dignity was a high priority for the doctors and nurses, ensuring I was happy with every step of the procedure.

I had two nurses at my side though out my test, they stayed with me chatted and informed me of everything that was happening and what to expect. I really, really appreciated this.

The clinic was very clean and there was plenty of information and even refreshments to make you feel at ease.

Thank you so much for doing a wonderful job, you turned something which could have been traumatic to something comfortable. Many thanks

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Responses

Response from Hull Royal Infirmary 10 years ago
Hull Royal Infirmary

Submitted on 19/06/2013 at 13:24
Published on nhs.uk on 20/06/2013 at 04:00

Many thanks for adding you comments to the Patient Opinion website. It is always a pleasure to receive such positive feedback and we will ensure that the Matron and staff concerned are made aware of these. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local services.

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