"A gold standard service that should inform all NHS..."

About: Royal Cornwall Hospital (Treliske)

Anything else?

Referred on Friday afternoon seen and diagnosed on the following Tuesday. Now about to have surgery. I cannot praise the staff and set up at the Mermaid Centre highly enough. Everything about the process has been carefully thought out so that you feel completely supported and in my case completely sure I am on the road to recovery.

the staff are amazing: kind, communicative, funny and completely professional. They ensure you get clear, honest timely information and time for support and advice in clean calming and comfortable surroundings.

I hope every woman with breast cancer has access to the same level of care and I wish that every aspect of the NHs could operate in this way, especially less high profile cancers.

Thank you everyone involved yes from the volunteers who run the coffee bar to the prof and especially all the terrific breast care nurses and the lovely team who took me on that journey on the day I was diagnosed and gave it to me straight.

the NHS the greatest asset this county has.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Royal Cornwall Hospital (Treliske)

Thank you for taking the time to share your thoughts about your recent care. The Mermaid Centre team is passionate about offering high standards of care and will be delighted to hear how pleased you were.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story