"care of elderly"

About: Darlington Memorial Hospital

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my mum became ill in july 2011,during the next 18 months we had many admissions to darlington memorial,she was in several wards,haematology, a&e admission and the last time was a surgical ward, mum was treat with respect and dignity as were the family

dad was wasting away as he grieved ,watching his wife of 64 years slip away and one of the nurses plonked a bowl of soup down in front of him and told him to eat,little acts of kindness and support that meant so much to us.

her last visit to hospital was in november 2012,she was given a blood transfusion and when it became clear that it had not picked her up and there was nothing more could be done we were allowed to take her home to look after her.nothing was too much trouble for the staff on the ward while we waited for the ambulance

she was 86

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Response from Darlington Memorial Hospital

Thank you for providing feedback on your mum's admission to Darlington Memorial Hospital in November 2012. I hope you and your family can accept my condolences for the loss of your mother. I am very pleased to hear that, given the very stressful circumstances, you are happy with the care your mum and her family received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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