"My father was well looked after and kept informed"

About: Manor Hospital / Accident and emergency

(as a relative),

My dad was seen in the A&E department at the Manor Hospital in Walsall. His pulse rate was very low so he was admitted to their assessment unit for observation. I was impressed by the friendliness of all the staff.

The consultant and junior Dr were extremely patient, listened carefully and included my father in the decision making process. The unit was clean and welcoming - thank you

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