"Superb care at Trent Cardiac Short Stay Unit"

About: City Hospital campus

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I went into the Trent Cardiac Short Stay Unit on Thursday 9 May for angioplasty. Naturally I was fairly apprehensive about the whole thing, because although it is a fairly routine procedure for the hospital, it is all very new to me!

I cannot express how kind and supportive the staff were. Nothing was too much trouble, and their standard of care could not have been bettered. Everything was explained to me and much was done to assure me at all stages. The unit was clean and well-organised, the staff were friendly and cheerful.

If you are due to go into this unit for treatment, have no fear - you won't get better care anywhere else.

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Response from Jessica Haggett, Patient Experience Officer, Communications, Nottingham University Hospitals Trust

picture of Jessica Haggett

It’s great to hear you felt well-supported and safe during your recent stay at our hospital. I will ensure your kind words are shared with colleagues on Trent Cardiac Short Stay Unit. Nominations for our staff awards open early June. If you would like to nominate a member of staff or team who you feel deserves recognition for the work they do please visit our website at www.nuh.nhs.uk or call 0115 9691169 x76027.

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Response from City Hospital campus

Thank you very much for submitting comments about the care you received. Patient feedback is invaluable to us. I'm delighted to hear of the quality pf the care you received and of your experience of being in hospital. I will ensure your comments are forwarded to the staff on the Trent Cardiac Short Stay Unit. I do hope that you have made a full recovery. Thank you Nottingham University Hospitals

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