"Mixed Feelings"

About: Stroud General Hospital

Anything else?

I've had mixed experiences when dealing with out of hours staff to see a GP if I've run out of medication at the weekend. When I mention what medication I'm on I'm often suddenly treated differently, like a junkie or drug dealer etc. obviously I find this upsetting and frustrating being stereotyped this way by the staff manning the reception desk.

Though with the GP's themselves when I've got to see one, I can only report a positive, understanding, and sympathetic experience.

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Response from Stroud General Hospital

Many thanks for taking the time to share this feedback. I am sorry to hear about your experiences at Stroud General Hospital - Would you be happy to get in touch with our service experience team so we can get a few more details and look into this for you? You can contact the team on 0300 421 8313 between 9am and 5pm, Monday to Friday or email: yourexperience@glos-care.nhs.uk

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