"mums day in eau"

About: Luton & Dunstable Hospital

Anything else?

Have just spent six hours in EAU... Waiting for a bed in a surgical ward.. The receptionist at EAU was very rude and not professional at all... Would not want my worst enemy to go through what we went through today..

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Response from Luton & Dunstable Hospital

We are very concerned to hear that your experience has been an unpleasant one. Please be assured that we will investigate this matter as much as we can from the information given. We would encourage you to contact our Patient Affairs Office directly on 01582 497 002, or email complaints.officer@ldh.nhs.uk if you would like us to address any of your concerns further.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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