"A 10 month wait to have a 5 year olds boys ears..."

About: Huddersfield Royal Infirmary

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I have been waiting a full academic year for my 5 year son to have his ears treated with suction. This means that he has impaired hearing and is having increased difficulty with his phonics at school. I have rung various times. I have updated our address after moving house and as at 10 months on from initial referall no appointment has been booked for him.

No-one at the hospital seems willing or able to assist which is an absolute disgrace.

This shouldn't be a suprise. When I visited the hospital 8 years ago with my other sone who was 6 months old the doctor in A & E failed to remove him from his car seat for an examination. 3 hours later we had to admit him to Leeds A & E where he was on a drip for 3 days. I am not sure when service will improve??? However at this moment in time I would simply like my Now 6 year old son treating. I would also like someone to contact me to discuss this.

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Response from Huddersfield Royal Infirmary

We are so sorry to hear of the difficulties you have experienced. We are unable to contact you as we do not have your personal details, but we are extremely keen to follow this up. If you would kindly contact our Patient Advice and Complaints Service on 0800 013 0018 we would be pleased to look into this for you.

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