"Rehab care phenominal poor support from Main..."

About: Royal Preston Hospital

Anything else?

Rehab Unit - Fellview Ward - Is amazing..... dedicated staff with patients of all difficulties and levels of care.

Will always be in-debited to people with true vocation

Our journey continues because of Nurses Doctors and the most important work by ancillary staff..... who all do so much above and beyond ''the jobsworth'' to keep it a place of progression and healing to all.


They are shown such disregard by other departments when requesting other services.This holds up their patients care packages

patients are put at risk because their requests are put on hold or forgotten

interdepartmental reponses to communications are very bad

nb managers and dept heads this needs to be redressed quickly - like this year

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Royal Preston Hospital

Thanks for your comments. Hearing about positive experiences really motivates our staff, and helps us identify where we’re getting things right so we can share good practice across all of our services. We'll pass your comments on to the Fellview Ward staff.

We expect staff in all departments to work together as one team to do what's right for patients and your experience suggests we could do some further work to improve this, we'll look in to this further to see what action might be required. If you would like to provide further details that would be very helpful, please email customer.care@lthtr.nhs.uk, or you can speak with our PALS team on 01772 522972. Many thanks for getting in touch.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story

Recently read