This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Very disappointed with childrens A&E"

Anything else?

After a visit to children's A&E with six year old son, I was left very disappointed and let down but the advise and help (our in my case lack of it).

After arriving at A&E and telling both receptionist and nurse who saw us about my six year old son about his front to teeth being knocked and made lose, I was made to wait two hours to see a doctor and when i asked "did they know how long it would be" this was after an hour. I was told "we don't know there is only two of us here it will be has long has it takes".

To be told after two hours that there was not a thing that QE could do because we don't deal with teeth at this hospital and when i asked what i was to do was told by the doctor she didn't know and i would have to wait tell my dentists was open on tuesday and take him there, when i questioned this i was given two numbers one witch was not open of a weekend and one that didn't see children.

To say i was disappointed with QE would be and understament.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Queen Elizabeth Hospital Woolwich 10 years ago
Queen Elizabeth Hospital Woolwich
Submitted on 05/06/2013 at 17:14
Published on nhs.uk on 06/06/2013 at 03:15


I'm sorry to hear about your experience at the QE with your son. If you would like to make a formal complaint please contact PALS on 020 8836 4592 or email pals.qeht@nhs.net

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k