"Very disappointed with childrens A&E"

Anything else?

After a visit to children's A&E with six year old son, I was left very disappointed and let down but the advise and help (our in my case lack of it).

After arriving at A&E and telling both receptionist and nurse who saw us about my six year old son about his front to teeth being knocked and made lose, I was made to wait two hours to see a doctor and when i asked "did they know how long it would be" this was after an hour. I was told "we don't know there is only two of us here it will be has long has it takes".

To be told after two hours that there was not a thing that QE could do because we don't deal with teeth at this hospital and when i asked what i was to do was told by the doctor she didn't know and i would have to wait tell my dentists was open on tuesday and take him there, when i questioned this i was given two numbers one witch was not open of a weekend and one that didn't see children.

To say i was disappointed with QE would be and understament.

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Response from Queen Elizabeth Hospital Woolwich

I'm sorry to hear about your experience at the QE with your son. If you would like to make a formal complaint please contact PALS on 020 8836 4592 or email pals.qeht@nhs.net

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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